Privacy Policy
At DCD Auto Spa, we value and respect your privacy. Any personal information collected through our website, including your name, email address, phone number, address, and payment or booking details, is used solely to process services, respond to inquiries, manage appointments, and improve your customer experience.
We are committed to protecting your information and will not sell, trade, or share your personal data with third parties, except when necessary to process payments, comply with legal obligations, or provide our services.
Our website may use cookies and analytics tools to improve website performance and user experience.
By using our website, you agree to this Privacy Policy. We reserve the right to update or modify this policy at any time without prior notice.
If you have any questions regarding this Privacy Policy, please contact us through the information available on our website.
Terms & Conditions
By accessing and using DCD Auto Spa, you agree to comply with and be bound by the following terms and conditions.
All services are subject to availability and may vary depending on vehicle condition, size, and additional service requirements. Prices displayed on the website are subject to change without prior notice.
DCD Auto Spa reserves the right to refuse service, reschedule appointments due to weather, safety concerns, or unforeseen circumstances.
Customers are responsible for removing personal belongings from their vehicles before service. DCD Auto Spa is not responsible for lost or damaged personal items left inside the vehicle.
By booking a service through our website, you acknowledge and agree to these terms.
Refund / Cancellation Policy
At DCD Auto Spa, customer satisfaction is important to us.
Appointments may be canceled or rescheduled with at least 24 hours notice. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee or deposit forfeiture.
Payments for completed services are generally non-refundable. However, if there is an issue with the quality of service provided, customers must contact us within 24 hours of service completion so we can review and address the concern.
Refund requests are evaluated on a case-by-case basis and are granted at the discretion of DCD Auto Spa.
Payment Policy
DCD Auto Spa accepts secure online payments through approved payment methods available on our website.
Some services may require a deposit or full payment in advance to confirm an appointment. Payment must be completed before services are rendered unless otherwise agreed.
Prices may vary depending on vehicle condition, excessive dirt, pet hair, stains, or additional detailing needs identified during inspection.
Any additional charges will be communicated and approved by the customer before proceeding with the service.
By submitting payment through our website, you authorize DCD Auto Spa to process the payment for the selected services.